Is there a specific program for schools?
Yes, there is the 'Park Güell and schools' program, which offers educational centres from EU countries the chance of visiting the restricted area with a guide specialised for your age group, or unaccompanied as long as a series of requirements are met.
Are pets allowed in?
Access to the regulated area of the park with companion animals (pets) is only permitted if the animals are duly secured on a lead (in accordance with the Byelaw on the Protection, Possession and Sale of Animals (OPTVA)). Visitors can access the entire park with their pets, except for Nature Square, Hipostyle Room, the Dragon Stairway, the Austria Gardens and the Laundry Room Portico to ensure the safety and protection of people, pets and heritage. People who own or accompany pets shall be responsible for any damage that those animals may cause.
I would like to make a recording, do some filming or take photographs in Park Güell. What do I have to do?
Park Güell has been declared as a UNESCO World Heritage site.
Our goal is to find a balance between tourist activities and social uses, more than anything so that local residents from the adjacent neighbourhoods are able to enjoy the park in peace.
Once inside Park Güell, how long can I stay?
Once you are inside Park Güell, you can stay as long as you like, but once you have exited, you cannot re-enter.
The ticket states the start time of the visit. How long do I have to enter?
Reservations are held open for half an hour after the reserved time. Park Güell has limited capacity for visitors, in order to conserve the space properly, for this reason, we cannot guarantee entry outside the reserved time slot.
If I arrive at Park Güell without a reservation, will I be able to enter?
If you have not purchased a ticket in advance, we cannot guarantee that you will be able to enter at the desired time, especially during periods when a great many tourists are visiting.
I bought my ticket in advance online, but I haven’t received the receipt. What can I do?
Check your spam folder. If you still can't find it, send us an email at: parkguell@bsmsa.cat.
I bought my ticket in advance online. Do I need to print the receipt or go through the ticket office?
If you have an online ticket, you do not need to print the receipt or go through the ticket office: you can simply show your ticket or the QR code on your mobile phone.
Does Park Güell have an app or audio guide for visits?
Yes, it is a free inclusive app that you need to download. The app will show you which areas of the park are most accessible and provide information on how to get there.