Frequently asked questions

PARK GÜELL REGULATION

From October 2013, Barcelona City Council has got under way a plan for regulation of Park Güell, with the priority objective of preserving this iconic space of our city and keeping it in the best possible state of conservation. For years now, Park Güell and its entire surrounding area have been suffering from mass tourist visits that involve serious disturbance for local residents, as well as a constant degradation of this architectural heritage, unique in the world.

The income generated by this tourist management will be used to improve Park Güell and its setting.

Park Güell occupies 12 hectares.

Access to Park Güell is limited to 1400 visitors per hour and tickets give access to the monument area, the green area and the panoramic areas.

Park Güell holds the following certifications: Global Safe Site, Safe Tourism Certified and Safe Travels. These certifications recognize that the organization fulfills all established safety measures to prevent the spread of COVID-19. On our website safety measures you will find more information on the measures taken as well as some recommendations.

GROUPS ENTITLED TO FREE ENTRY TO PARK GÜELL

The new regulation plan takes into account the needs of local residents in the neighbourhoods adjacent to Park Güell (El Coll, Vallcarca-Penitents, La Salut, El Carmel, Can Baró and Baix Guinardó) and guarantees them unrestricted access free of charge all the year round to enjoy the area. To enter the park, they will need to have a personal and non-transferable card, which may be requested by the entrance staff.

If you are registered as a resident in one of the specified neighbourhoods, you can apply for a card by calling 010 or using the Barcelona City Council’s procedures website.

Yes, the access regulation of Park Güell guarantees free entry to Baldiri Reixac, Jesuïtes de Gràcia (Kostka), Reina Elisenda-Virolai, Montseny and Turó del Cargol schools.

For more information, check directly with your school.

Gaudir Més was created as a Barcelona City Council initiative with the aim of acquainting citizens with the culture and history of the city offering discounts and other advantages, such as enjoying free entry to Park Güell. If you wish to register, you must do so through the Citizen Help and Information Office (OAC). More information at Gaudir Més.

Once you are part of Gaudir Més, in order to access Park Güell free of charge, you must identify yourself as a registered member from this page where you will be able to download your personalised ticket, which will be valid for the day of your request. 

The library card as a means of free access to Park Güell will cease to be valid from 01/01/2022.
 

PREPARING FOR YOUR VISIT

In order to guarantee access to Park Güell, we recommend advance reservation and purchase of tickets. This reservation can be made up to three months ahead of the visit, choosing the date and the time-band, up to a maximum of nine tickets per person for each purchase. If your group has more than ten persons, then you have to register and reserve tickets in the specific “Organized Groups and Professionals” section.

Once tickets have been purchased, they cannot be modified and no refunds will be made under any circumstances, except in cases of supervening events, which will be considered on a case-by-case basis. To view the access regulations, click here.

Park Güell’s architectural features, such as its irregular paths and steep ramps, may make it difficult for people with reduced mobility to get about. We recommend that you arrive via Carretera del Carmel, and we suggest a choice of two routes based on your personal circumstances. To find out about our services and the most convenient way to get to Park Güell, click here.

Park Güell has various entrances. We recommend heading for the following ones in order to get here as comfortably and conveniently as possible:

  • Carretera del Carmel, 23, where there is also a coach park.
  • Carrer de Larrard (entry from the Carrer d’Olot side lane).
  • Avinguda del Santuari de Sant Josep de la Muntanya, entry by escalator.
  • Baixada de la Glòria, entry by escalator

Getting to Park Güell with a private vehicle is not recommended, as most of the parking spaces around the park are in a green area exclusively for residents.

Visitors arriving by private vehicle can use the BSM Travessera de Dalt - Park Güell car park.  Advance booking is recommended.

More information at how to get there.

BUYING TICKETS

Yes, there is a free web app that does not need to be downloaded. You can access it from your device at the following link:  https://parkguell.barcelona/app/.

If you have an online ticket, you do not need to print the receipt or go through the ticket office: you can simply show your ticket or the QR code on your mobile phone.

Check your spam folder. If you still can't find it, send us an email at: parkguell@bsmsa.cat.

If you have not purchased a ticket in advance, we cannot guarantee that you will be able to enter at the desired time, especially during periods when a great many tourists are visiting.

Reservations are held open for half an hour after the reserved time. Park Güell has limited capacity for visitors, in order to conserve the space properly, for this reason, we cannot guarantee entry outside the reserved time slot.

Once you are inside Park Güell, you can stay as long as you like, but once you have exited, you cannot re-enter.

OTHER SERVICES

Park Güell has been declared as a UNESCO World Heritage site. 

Our goal is to find a balance between tourist activities and social uses, more than anything so that local residents from the adjacent neighbourhoods are able to enjoy the park in peace.

Consequently, requests which do not relate to scientific purposes or training linked to our heritage will not be granted authorisation.

If you believe your request meets the criteria set out above, please contact us at permisos_masu@bcn.cat

People with pets will be allowed to enter, provided that the pet is kept on a lead (in compliance with the environmental byelaw of 2011). Visitors can access the entire park with their pets, except for Nature Square, Hipostyle Room, the Dragon Stairway, the Austria Gardens and the Laundry Room Portico to ensure the safety and protection of people, pets and heritage. People who own or accompany pets shall be responsible for any damage that those animals may cause.

Yes, there is the 'Park Güell and schools' program, which offers educational centres from EU countries the chance of visiting the restricted area with a guide specialised for your age group, or unaccompanied as long as a series of requirements are met.

For more information and bookings, see our educational programme.