Frequently asked questions

Reservations are held open for half an hour after the reserved time. The restricted area of Park Güell has limited capacity for visitors, in order to conserve the space properly, for which reason the assigned time has to be adhered to.

In order to guarantee entry to the restricted area, we recommend advance reservation and purchase of tickets. This reservation can be made up to three months ahead of the visit, choosing the date and the time-band, up to a maximum of nine tickets per person for each purchase. If your group has more than ten persons, then you have to register and reserve tickets in the specific “Organised Groups and Professionals” section.

From October 2013, Barcelona City Council has got under way a plan for regulation of the most vulnerable zone of Park Güell, with the priority objective of preserving this iconic space of our city and keeping it in the best possible state of conservation. For years now, Park Güell and its entire surrounding area have been suffering from mass tourist visits that involve serious disturbance for local residents, as well as a constant degradation of this architectural heritage, unique in the world. In order to avoid a worsening of that situation, visitor tickets are being regulated, especially to the most emblematic and monumental zone, which is the most fragile and densely visited.

The restricted area occupies 7.9% of the total area of the Park. Regulating entry to it allows us to conserve this iconic space and improve the quality of life of local residents, while at the same time offering a better experience for the thousands of visitors to the Park, who will find a better quality experience and a more accessible setting. The income generated by this tourist management will be devoted to improving Park Güell and its setting.
See map

The tickets for Park Güell provide access to the restricted area, the most vulnerable, heavily visited and fragile part. But the Park does have other freely accessible zones, as shown on this map.

Through this website, both for Individual Purchase (up to 9 persons) and for Organised Groups or Professionals. We recommend purchasing tickets in advance. If you bring your ticket printed out or you show the QR on your smartphone or tablet you can go straight to the chosen access control point (see map). Tickets are assigned for a particular time-band, though you can enter the restricted area up to 30 minutes after the assigned start time. For example, if you have a reservation for 9.00 h, you may enter the precinct up to 9.30 h. Once you are inside the restricted, you can stay as long as you wish. If you have to collect the ticket at the ticket office, we recommend arriving at the Park long enough in advance to ensure that you do not miss your visiting time.
If you want to purchase the ticket at the ticket offices or from the ATMs at the Park itself, the availability of tickets will be subject to the number of visitors.

Yes. Access to the restricted area of Park Güell is limited to 400 persons each half hour. For this reason, we recommend advance purchasing of tickets via this website, thus enabling you to enter the most iconic spaces of the Park within the reserved times.

No. In order to avoid queues or unnecessary waiting you can go directly to the access-control point by showing your printed ticket or the QR code on your smartphone or tablet.

Please check first whether it entered as junk mail, or else ring the Visitor Care Service on telephone (+34) 93 4091830 or send us an e-mail to parkguell@bsmsa.cat

If you have not printed out the (ticket) receipt, you can go to the ticket offices at Park Güell, where you will be given the tickets, subject to a check on your given name and surname(s) and your reservation number (booking reference).

When you buy a ticket, you can visit all the places in the Park Güell restricted area, including the Casa del Guarda*, the Austria Gardens, the Hypostyle Room, the Portico of the Washerwoman and Plaça de la Natura. Your ticket does not include a visit to the Gaudi House Museum, located in the open-access area of the park. This building belongs to the Construction Board of the Sagrada Família Foundation. To buy a specific ticket for the Gaudí House Museum, click here: www.casamuseugaudi.org

 (*)   subject to capacity restrictions

 

If you have not purchased a ticket in advance, we cannot guarantee that you will be able to enter at the desired time, especially during periods when a great many tourists are visiting. However, if there are places available, you may purchase a ticket at the ticket offices and ATMs located outside the Park.

The new regulation plan takes into account the needs of local residents in the neighbourhoods adjacent to Park Güell (El Coll, Vallcarca-Penitents, La Salut, El Carmel and Can Baró) and guarantees them unrestricted access free of charge all the year round to enjoy the area. To enter the park, they will need to have a personal and non-transferable card, which may be requested by the entrance staff.

Yes, the regulations on entering the Monumental Core of Park Güell, guarantee free entry to the Baldiri Reixac, Jesuïtes de Gràcia (Kostka), Reina Elisenda-Virolai, Montseny and Turó del Cargol schools, including the children themselves, members of their families or persons accredited by the father/mother or legal representative.

Yes, there is the 'Park Güell and schools' programme, which offers educational centres from EU countries the chance of visiting the restricted area with a guide specialised for your age group, or unaccompanied providing that a series of requirements are met. For this reason, any interested schools should send an email to the Park Güell Commercial Department at parkguell@bsmsa.cat

Gaudir Més is register as a result of an initiative from Barcelona City Council arising with the aim of acquainting citizens with the culture and history of the city, taking Park Güell as its axis. To become an active member a previous registration is required.
More information at Gaudir Més.

 

Park Güell is located on Carrer d’Olot in Barcelona. We recommend three easy, practical ways to reach the restricted area:

  • Carretera del Carmel: The Bus Shuttle Service (BUS GÜELL), which is INCLUDED in your ticket, takes only 15 minutes from the Alfons X metro station to this entrance, where there is also a coach park.
  • Carrer de Larrard (entry from the Carrer d’Olot side lane).
  • Avinguda del Santuari de Sant Josep de la Muntanya, entry by escalator.Mapa

People with reduced mobility may have difficulty getting around Park Güell due to its architectural features, with flights of steps and uneven paths. There is a specific itinerary adapted to people with mobility difficulties.

Two wheelchairs are available upon request at Park Güell. If you have any kind of special requirements, please contact the Visitor Attention Service at parkguell@bsmsa.cat 

The tourist coach car park has 3 places for people with reduced mobility.

If the filming or photography is to be carried out in the restricted zone known as the Monumental Core, you have to contact our Visitor Care Service on e-mail comercialparkguell@bsmsa.cat

The restricted area of Park Güell is open every day of the year. The time-bands are: 

  • Low Season (Autumn-Winter): from 8:30 to 18:15h / From 8:30 to 19:00h (*)
  • Medium Season (Spring): From 8:30 to 20:30h
  • High Season (Spring-Summer): From 8:00 to 21:30h

(*) Timetable Expanded (Low Season)

Please consult the timetable section for the exact date of season changes according to the annual calendar.

General ticket 8,50 € (VAT included) /From april 10,00 € (VAT included)               
Children from 0 to 6 years 0 €                        
Children from 7 to 12 years 6€ (VAT included) /
From april 7 € (VAT included)                                
Aged over 65 years 6€ (VAT included) /
From april 7 € (VAT included)                                                    
Disabled person + accompanying person 6€ (VAT included) /
From april 7 € (VAT included)                                
Gaudir Més 0 €    

(*)If you buy your ticket at the ticket office or at the ATMs, the availability of the tickets is subject to the number of visitors, up to a maximum of 400 people every half an hour.                    

Once you are inside the restricted access area, you can stay as long as you like, bu once you have left the restricted area, you cannot re-enter.