Organized groups

Reservation can be made up to 100 days in advance.

To confirm your booking, you must make an initial pre-payment amounting to 20% of the total amount. You can also pay for the booking in full, should you wish to do so. We remind you that this amount will not be refunded under any circumstances. 

Payment of the outstanding balance, corresponding to 80% of the total cost, must be made up to two days before the date of your visit. 
If this outstanding balance is not paid, the reservation will be automatically cancelled and it will not be possible to reactivate it or receive the refund of the prepayment. 

The reservation can be modified up to at most 20% more or less than the number requested in the initial reservation.

If you have made the initial pre-payment, you can cancel the booking up to two days before the date of your visit. We remind you that this amount will not be refunded under any circumstances.

If you have paid in full, it is not possible to cancel your booking. However, you may change the date and time of your visit, as long as the change is made up to two days before the date of your booking, so long as there is capacity. You can request changes to your booking at the following link. 

We accept changes of day and time of the visit, provided that the reservation is fully paid, the change is made up to 2 days before the date of the visit and there is capacity available. You can request the change by accessing the following link with the corresponding locator number.

Changes of date and time are not accepted for bookings with amounts pending payment.

We also accept changes due to an increase or decrease in the number of people in the booking, up to a maximum of 20% of the initial booking, provided that there is capacity available.

Reservations made through the organized groups section in our website can only be used by the agency or professional group itself. Under no circumstance will it be allowed to resell or give the voucher to other agents which have not been previously authorized by Park Güell.

Reservations are valid for 30-minute time periods and you can enter the park up to 30 minutes after the start of your assigned time period (e.g. if you have a reservation at 9 am, you can enter the site until 9:30 am). You will not be allowed entry once that time period has concluded and you will not have any right to a refund of the entrance fee. Once inside the Park, the group can enjoy the wonderful work of architect Antoni Gaudí for as long as they wish.

Yes. At Park Güell we promote peaceful coexistence between thousands of visitors, local residents and the natural environment.

The use of loudspeakers, megaphones or similar devices that may cause discomfort or noise pollution is therefore forbidden during tours. We recommend that you use individual audio guides.

In addition, according to current regulations, guides con only give explanations to groups composed by a maximum of 30 people.

Yes. All the members of the group listed on the voucher must enter Park Güell at the same time. If any member of the group is missing, they will have to wait until the group is complete.

Park Güell is a cultural asset of national interest, which means that, in order to act as a guide under the Catalonia Tourism Act, the guide must be in possession of a tourist guide qualification issued by the Government of Catalonia (the Generalitat). Section 65.1 of the Catalonia Tourism Act lays down that anyone can act as a tourist guide activity, except inside monuments declared to be cultural assets of national interest and museums registered in the Catalonia Museum Registry. Any persons not accredited as official guides who are detected carrying out such functions will be required to cease doing so.

The official guides accredited by the Generalitat of Catalonia who escort the groups have free entry provided that they show their credentials at the entrance of Park Güell.

Coaches for groups (of 8 persons minimum) visiting Park Güell can reserve a parking place when they purchase their tickets, which will give them the right to an hour and a half’s parking in the Zona Bus coach park.

The price of this booking is €18.

IMPORTANT: Only coaches with a previous reservation may access the parking area. Rotation parking is not allowed.

Parking will be deemed as concluded on leaving the car park.