Once you are inside Park Güell, you can stay as long as you like, but once you have exited, you cannot re-enter.

Reservations are held open for half an hour after the reserved time. Park Güell has limited capacity for visitors, in order to conserve the space properly, for this reason, we cannot guarantee entry outside the reserved time slot.

If you have not purchased a ticket in advance, we cannot guarantee that you will be able to enter at the desired time, especially during periods when a great many tourists are visiting.

Check your spam folder. If you still can't find it, send us an email at: parkguell@bsmsa.cat.

If you have an online ticket, you do not need to print the receipt or go through the ticket office: you can simply show your ticket or the QR code on your mobile phone.

Yes, it is a free inclusive app that you need to download. The app will show you which areas of the park are most accessible and provide information on how to get there.

Park Güell has various entrances. We recommend heading for the following ones in order to get here as comfortably and conveniently as possible:

Park Güell’s architectural features, such as its irregular paths and steep ramps, may make it difficult for people with reduced mobility to get about.

Booking for Individual Admission: 

• Changes to the Booking:

Changes to the date and time of the visit can be made up to one day before the date of the visit, so long as there is capacity. You can request changes to your booking at the following link using the corresponding booking reference number. 

To guarantee access to Park Güell, we recommend purchasing tickets online, in advance, and exclusively through this official website. Online booking allows you to select the date and time slot up to three months before your visit and ensure availability. Each person can purchase a maximum of 7 tickets per transaction.
 

The ticket is nominal, personal and non-transferable.