Preguntes més freqüents

Park Güell is located on Carrer d’Olot in Barcelona. We recommend three easy, practical ways to reach the restricted area:

• Carretera del Carmel, 23, where there is also a coach park.
• Carrer de Larrard (entry from the Carrer d’Olot side lane).
• Avinguda del Santuari de Sant Josep de la Muntanya, entry by escalator.Mapa

Getting to Park Güell with a private vehicle is not recommended, as most of the parking spaces around the park are in a green area exclusively for residents. Visitors arriving by private vehicle can use the BSM Travessera de Dalt - Park Güell car park. Advance booking is recommended.

People with reduced mobility may have difficulty getting around Park Güell due to its architectural features, with flights of steps and uneven paths. There is a specific itinerary adapted to people with mobility difficulties.

Two wheelchairs are available upon request at Park Güell. If you have any kind of special requirements, please contact the Visitor Attention Service at parkguell@bsmsa.cat

The tourist coach car park has 3 available spots for people with reduced mobility.

Gaudir Més was created as a Barcelona City Council initiative with the aim of acquainting citizens with the culture and history of the city offering discounts and other advantages.To become an active member a previous registration is required. More information at Gaudir Més.

Yes, there is the 'Park Güell and schools' program, which offers educational centres from EU countries the chance of visiting the restricted area with a guide specialised for your age group, or unaccompanied as long as a series of requirements are met. For this reason, any interested schools should send an email to the Park Güell Commercial Department at parkguell@bsmsa.cat.

Yes, the access regulation of Park Güell guarantees free entry to Baldiri Reixac, Jesuïtes de Gràcia (Kostka), Reina Elisenda-Virolai, Montseny and Turó del Cargol schools, including the children themselves, members of their families or persons accredited by the father/mother or legal representative.

You can consult the “Why are the access points regulated?” section of this website or call number 010.

The new regulation plan takes into account the needs of local residents in the neighbourhoods adjacent to Park Güell (El Coll, Vallcarca-Penitents, La Salut, El Carmel, Can Baró and Baix Guinardó) and guarantees them unrestricted access free of charge all the year round to enjoy the area. To enter the park, they will need to have a personal and non-transferable card, which may be requested by the entrance staff.

Park Güell has been declared as a UNESCO World Heritage site. 

Our goal is to find a balance between tourist activities and social uses, more than anything so that local residents from the adjacent neighbourhoods are able to enjoy the park in peace.

Consequently, requests which do not relate to scientific purposes or training linked to our heritage will not be granted authorisation.

If you believe your request meets the criteria set out above, please contact us at parkguell@bsmsa.cat.

Once you are inside Park Güell, you can stay as long as you like, but once you have exited, you cannot re-enter.

Reservations are held open for half an hour after the reserved time. Park Güell has limited capacity for visitors, in order to conserve the space properly, for which reason the assigned time has to be adhered to.

If you have not purchased a ticket in advance, we cannot guarantee that you will be able to enter at the desired time, especially during periods when a great many tourists are visiting. 

If you have not printed out the (ticket) receipt, you can go to the ticket offices at Park Güell, where you will be given the tickets, subject to a check on your given name and surname(s) and your reservation number (booking reference).

No. In order to avoid queues or unnecessary waiting you can go directly to the access-control point by showing your printed ticket or the QR code on your smartphone or tablet.

Please check first whether it entered as junk mail, or else ring the Visitor Care Service on telephone (+34) 93 4091830 or send us an e-mail to parkguell@bsmsa.cat

Through this website, both for Individual Purchase (up to 9 persons) and for Organised Groups or Professionals. We recommend purchasing tickets in advance. If you bring your ticket printed out or you show the QR on your smartphone or tablet you can go straight to the chosen access control point (see map). Tickets are assigned for a particular time-band, though you can enter to Park up to 30 minutes after the assigned start time. For example, if you have a reservation for 9.00 h, you may enter the precinct up to 9.30 h. Once you are inside the restricted, you can stay as long as you wish. If you have to collect the ticket at the ticket office, we recommend arriving at the Park long enough in advance to ensure that you do not miss your visiting time.
If you want to purchase the ticket at the ticket offices or from the ATMs at the Park itself, the availability of tickets will be subject to the number of visitors.

Booking for Individual Admission: 

• Changes to the Booking:

Changes to the date and time of the visit can be made up to one day before the date of the visit. You can request changes to your booking at the following link using the corresponding booking reference number. 

• Cancelling the Booking:

This booking cannot be cancelled. The fee will not be refunded under any circumstances, except in exceptional cases, which will be considered on an individual basis. For access regulations, click here.

Booking for Organised Group Admission: 

• Changes to the Booking:

Changes to the date and time of the booking can be made, provided that payment has been made in full, and the change is made at least two days before the date of your visit, so long as there is capacity. You can request changes to your booking at the following link with the corresponding booking reference number.

The number of people included in the booking may be changed —increasing or reducing the number by up to 20% in relation to the initial booking— so long as there is capacity.

• Cancelling the Booking:

If you have made the initial pre-payment, you can cancel the booking up to two days before the date of your visit. In this case, the pre-payment amount will be automatically refunded.

If you have paid in full, it is not possible to cancel your booking. However, you may change the date and time of your visit, as long as the change is made up to two days before the date of your booking.

In order to guarantee access to Park Güell, we recommend advance reservation and purchase of tickets. This reservation can be made up to three months ahead of the visit, choosing the date and the time-band, up to a maximum of seven tickets per person for each purchase. If your group has more than eight persons, then you have to register and reserve tickets in the specific “Organised Groups and Professionals” section.

Tickets to Park Güell provide access to the monumental, green and panoramic areas. 

Park Güell occupies 12 hectares, which include the monumental, forest and panoramic areas. Its regulation allows us to preserve this iconic space and improve the quality of life of local residents, while at the same time offering a better experience for the thousands of visitors of the Park, who will find a better quality experience and a more accessible setting. The income generated by this tourist management will be used to improve Park Güell and its setting.

Yes. Access to Park Güell is limited to 1400 visitors per hour. For this reason, we recommend advance purchase of tickets via this website, thus enabling you to enter the most iconic spaces of the Park within the reserved times.

From October 2013, Barcelona City Council has got under way a plan for regulation of Park Güell, with the priority objective of preserving this iconic space of our city and keeping it in the best possible state of conservation. For years now, Park Güell and its entire surrounding area have been suffering from mass tourist visits that involve serious disturbance for local residents, as well as a constant degradation of this architectural heritage, unique in the world. It is in order to avoid a worsening of that situation, access is regulated and tickets are required. This regulation restricts the visitor capacity of Park Güell to a maximum number of 1,400 visitors per hour.